Grievance Redressal
We, at FatakPay, value our customers and want to provide the best support
that we can. No matter your complaints, feedback or just reaching out to us, we are all ears!
Please review and follow the below mentioned procedure for a faster response. We generally respond within 24-48 hours.
Complaint for the
first time
If you’re raising a complaint for the first time, we request you to kindly do any of the following:
Write to us at [email protected]
Or call us at
So that our team of experts can help resolve your complaint or issues as soon as possible.
Grievance Redressal
We, at FatakPay, value our customers and want to provide the best support that we can. No matter your complaints, feedback or just reaching out to us, we are all ears!
Please review and follow the below mentioned procedure for a faster response. We generally
respond within 24-48 hours.
Complaint for the first time
If you’re raising a complaint for the first time,we request you to kindly do any of the following:
Write to us at [email protected]
Or call us at
So that our team of experts can help
resolve your complaint or issues as soon
as possible.
Escalation of complaint to
Grievance Redressal
Officer
Please note, escalation of your complaint can only be valid if you’ve already followed the above procedure to register your complaint. Incase, you have not heard back from the support team on your above mentioned email or phone number, you can:
Grievance Redressal Officer: Ms. Adv. Varsha Manoharan
Escalation of complaint to Grievance Redressal Officer
Please note, escalation of your complaint can only be valid if you’ve already followed the above procedure to register your complaint. Incase, you have not heard back from the support team on your above mentioned email or phone number, you can:
Grievance Redressal Officer: Ms. Adv. Varsha Manoharan
Escalation of complaint
to Senior Manager
Please note, escalation of complaint can only be valid if you’ve already used the above two processes and you are still unsatisfied with the response. You can now directly address your complaint to our senior manager.
Senior Manager: Ajit Kumar
Escalation of Complaint to Senior Manager
Please note, escalation of complaint can only be valid if you’ve already used the above two processes and you are still unsatisfied with the response. You can now directly address your complaint to our Senior Manager.
Senior Manager: Ajit Kumar
Our Partnered NBFCs
Atmos Finance
Mr. Kiran Naik
Atmos Finance (P) Limited
111, Inspire BKC, G Block
BKC, Bandra East,
Mumbai – 400060
Call: 022–35120974 /75/76
Email: [email protected]
Mr. Kiran Naik
Atmos Finance (P) Limited
111, Inspire BKC, G Block
BKC, Bandra East,
Mumbai – 400060
Call: 022–35120974 /75/76
Email: [email protected]
i2iFunding
Mrs. Tushita Rastogi
i2iFunding,
Ground Floor, A-217,
Sector 69,
Noida, 201301
Call: +91 97174 20307
Email: [email protected]
Mrs. Tushita Rastogi
i2iFunding,
Ground Floor, A-217,
Sector 69,
Noida, 201301
Call: +91 97174 20307
Email: [email protected]
Niyogin Fintech Limited
Noorallah Charania
Niyogin Fintech Limited
311/312,3rd Floor
Neelkanth Corporate IT Park
Kirol Road, Vidya Vihar,
Mumbai – 400086
Call: +91 98200 20247
Email: [email protected]
https://docs.niyogin.com/wp-content/uploads/2022/01/customer-grievance-redressal-policy.pdf
Noorallah Charania
Niyogin Fintech Limited
311/312,3rd Floor
Neelkanth Corporate IT Park
Kirol Road, Vidya Vihar,
Mumbai – 400086
Call: +91 98200 20247
Email: [email protected]
FDPL Finance Pvt Ltd
Ms. Adv. Varsha Manoharan
FDPL Finance Pvt Ltd
1, Ajit CHS Ltd, Plot-20
Khandelwal Layout
Malad West,
Mumbai – 400064
Call: +91-9076058709
Email: [email protected]
Ms. Adv. Varsha Manoharan
FDPL Finance Pvt Ltd
1, Ajit CHS Ltd, Plot-20
Khandelwal Layout
Malad West,
Mumbai – 400064
Call: +91-9076058709
Email: [email protected]
Incred Finance
Mr. Vaidyanathan Ramamoorthy
Incred Financial Services Limited,
1203, 12th Floor, B Wing,
The Capital, Bandra Kurla Complex,
Mumbai - 400 051
Call: 022-42117799
Email: [email protected]
Mr. Vaidyanathan Ramamoorthy
Incred Financial Services Limited,
1203, 12th Floor, B Wing,
The Capital, Bandra Kurla Complex,
Mumbai - 400 051
Call: 022-42117799
Email: [email protected]
L&T Finance
Mr. Vinod Varadan
L&T Finance Limited,
7th Floor, "Brindavan Building", Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098
Call: 1800 1020 476
Email: [email protected]
Mr. Vinod Varadan
L&T Finance Limited,
7th Floor, "Brindavan Building", Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098
Call: 1800 1020 476
Email: [email protected]
Fintree Finance
Ms. Shewta Parekh
Fintree Finance Pvt. Ltd,
Engineering Centre 4th Floor,
9 Matthew Road, Opera House,
Mumbai - 400004
Call: 1800 2678 111
Email: [email protected]
Ms. Shewta Parekh
Fintree Finance Pvt. Ltd,
Engineering Centre 4th Floor,
9 Matthew Road, Opera House,
Mumbai - 400004
Call: 1800 2678 111
Email: [email protected]
Finnable Credit Private Limited
Mr. Akshay Raja
Finnable Credit Private Limited,
IndiQube Lakeside,
4th Floor Municipal No. 80/2 Wing A,
Bellandur Village,
Varthur Hobli,
Bengaluru - 560103
Call: +91 9741160321
Email: [email protected]
Mr. Akshay Raja
Finnable Credit Private Limited,
IndiQube Lakeside,
4th Floor Municipal No. 80/2 Wing A,
Bellandur Village, Varthur Hobli,
Bengaluru - 560103
Call: +91 9741160321
Email: [email protected]
Aditya Birla
Mr. Arijit Sen
Aditya Birla Finance Ltd
Call: +91 8045860196
Email: [email protected]
Mr. Arijit Sen
Aditya Birla Finance Ltd
Call: +91 8045860196
Email: [email protected]
MoneyGear Fintech ltd
Mr. Karan Raj
MoneyGear Fintech Pvt. Ltd,
171, Jumma Masjid Rd,
Sulthangunta, Shivaji Nagar,
Bengaluru - 560051
Call: +91 7483014142
Email: [email protected]
Mr. Karan Raj
MoneyGear Fintech Pvt. Ltd,
171, Jumma Masjid Rd,
Sulthangunta, Shivaji Nagar,
Bengaluru - 560051
Call: +91 7483014142
Email: [email protected]